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Showing posts from October, 2017

Offshoring and Outsourcing: Know the Difference

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Outsourcing and offshoring are two terms that I am sure every businessman is aware of whether you outsource any function of your business or not. Most of the times, these two terms are interchanged in conversation or even confused by some to think they are one and the same. However, there are some fundamental differences between the two. In this blog post, we shall explore these differences and get a clear sense of what both these terms actually mean for a business. Outsourcing In simple terms, outsourcing refers to the act of contracting a third party company to carry out certain functions of your business.  Outsourcing  can be done for the sake of reducing operating costs as outsourcing is more cost effective than hiring an in-house team. Another reason why companies outsource services is to avail expert or specialized skills that their own team does not possess. Here are some benefits of outsourcing for businesses – Cost-effective As stated above, outsourcing provides

The top five start-ups in INDIA in 2017

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1 .    Octopus Tech :- Founders:- Dhruv Khanna, Himmat Bajwa Octopus Tech is one of the top start-ups in india & offering a number of services like BPO services, E- Surveillance, Legal Process Outsourcing, Virtual Assistants, Chat support…and much more. The company is emerging so fast each day and handling international clients with full dedication and enthusiasm. Getting domestic clients these days is tough but Octopus Tech is having many International clients which tell how fast the company is growing and crossing national boundaries and taking over the international business. The company employees are growing each day and they have quite positive reviews about the internal environment “more like a family” one said. The company is giving tough competition to big fishes in the industry. The start-up is doing great and we hope next year the Octopus Tech turns into an International “Giant Octopus Tech” 2 .    ID FOODS :-       Founders: P C Musthafa, S

Sales Team Tasks Every Company Should Outsource

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The sales department of every company is one of the top priority departments. This team works tirelessly to bring in clients for the company and handle all aspects of business development. There are many tasks in the entire sales process that can be repetitive in nature and can be tedious as well. Your core team should not be spending their productive time on these tasks. That is why it is a wise choice to outsource these tasks to a third party outsourcing company. Now, let’s delve deeper into what these sales tasks are that can be outsourced – 1)    Appointment Booking                                       Booking meetings and appointments is a very common task in business development. This is a task that does not necessarily require your high paying sales executives to get involved in. You can outsource this service to a remote team that can handle this important task of getting in touch with clients or their repre

How Artificial Intelligence is Helping Call Center Services

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                    Call center services play a vital role for businesses today. These services help your customers get their various issues taken care of in a timely manner and help create a positive image for the company. In these call center companies, they have all the required technology that can help them carry out their day to day operations successfully. However, with changing times, there are certain advancements in technology that come to the forefront. Artificial Intelligence (AI) happens to be one of these technologies. AI is being implemented to simplify the various tasks of call center employees and enhancing their productivity. Using AI, agents can improve their own familiarity with the new technologies that are becoming part of the BPO world. Apart from giving a technological edge to an organization, AI is helping businesses save their costs and increase output. Here are some of the ways Artificial Intelligence is helping call center companies – Machin

Best Search Engine Optimization Techniques

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                                                  SEO:- Stands for Search Engine Optimization .It is the process of increasing the visibility of website, blog or any web page… in a search engine’s results. Below you will learn the Best SEO Techniques Types of SEO:- 1.    Ethical SEO :- also known as White hat SEO, is a technique of optimising your website or web page in the search results and following the rules & policies of the search engine.                                                                 In  White hat SEO, one should bound to rules as defined by Google i.e •    Quality content •    Keyword rich meta tags •    Website should be easy to navigate 2.    Unethical SEO :- also known as Blackhat SEO, in this one does not follow Google guidelines and focus mainly on ranking their keywords and using tactics that are usually banned by search engines. Blackhat SEO is illegal & usually practiced to rank better in short period of time. Following